Residential and Home Appliance Fire Investigations

When handling a residential fire scene, National Fire Experts (NFE) investigators secure evidence, determine the fire’s most plausible origin and cause, and recommend next steps. We use advanced 3D scanning technology in every investigation, when applicable. This allows our clients to virtually walk through any fire scene from their desktops and revisit the scene from the date of the assessment. As operating brands within Alpine Intel’s suite of services, NFE and Component Testing Laboratories (CTL) collaborate to securely transport and store evidence. Joint investigations with licensed electrical engineers and comprehensive testing give you the details you need for confident claim resolution and subrogation decisions.

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Why Choose National Fire Experts?

Residential Fire Investigation Scenes

Our residential and home appliance fire investigation services cover a wide range of scenes, including:

Single Family, Apartments, and Multi-Family Dwellings
Home Appliances (kitchen appliances, water heaters, dryers, etc.)
Electrical Systems
HVAC System Malfunctions and Installation Issues
Fireplaces and Chimneys
Electronics and Lithium-Ion Battery Fires
Vehicle Fires in Attached Garages
Heating Equipment and Space Heaters

Our experts adhere to the National Fire Protection Association’s (NFPA) guidelines and are qualified to examine the evidence at any fire scene through our 11-step investigation.

Actionable, Industry-Leading Reports

Insurance professionals rely on NFE’s residential fire investigation services for actionable reports that avoid vague or undetermined findings.

Our reports provide:

The most plausible scenario(s), if the origin and cause could not be definitively determined
Specific action items for next steps for each origin and cause identified
The status of relevant fire-related evidence

Fast Cycle Times

2 business hours to reach out to the onsite contact after we confirm receipt of the assignment.
2 business days to arrive onsite after we acknowledge the assignment.
5 business days to deliver our report after the date of inspection.

Certified Expertise You Can Trust

Every investigation is conducted by professionals qualified to review the evidence. Their certifications include:

Certified Fire Protection Specialist (NFPA-CFPS)
Certified Vehicle Fire Investigator (NAFI-CVFI)
Certified Fire Investigator Instructor (NAFI-CFII)
Motor Vehicle Endorsement (IAAI-CFEI(V))
Certified Instructor (IAAI-CI)
Fire Investigation Technician (IAAI-FIT)
Evidence Collection Technician (IAAI-ECT)

A majority of our certified fire investigators have experience in public sector fire investigations or law enforcement.