National Fire Experts are just that – the experts.
Donan Fire Investigation is now National Fire Experts. Learn more about us here.
Accurate claims decisions powered by actionable reports.
Our actionable reports offer insurance carriers the answers they need about the origin and cause of fire scenes, helping them make accurate settlement decisions. We provide additional context to unspecified causes, so adjusters no longer need to base their claims decisions on non-specific reports.
Our nationwide footprint guarantees our clients the same gold-standard service no matter where the fire scene is located. Meanwhile, as part of Alpine Intel’s suite of services, we have access to the best forensic engineering and evidence management professionals in the industry when further investigation is merited.
Why Use National Fire Experts?
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Actionable Reports
Actionable Reports
We provide the most actionable origin and cause reports in the industry with an easy-to-read summary on the first page of the report – helping you get straight to the details you need.
Fast Cycle Times
Fast Cycle Times
Our average* cycle times for structural fire investigations include:
- 2 business hours to reach out to the onsite contact
- 2 business days to site after the assignment is acknowledged
- 5 business days to deliver the report after the date of inspection
Nationwide Coverage
Nationwide Coverage
National Fire Experts has a nationwide footprint, so carriers can rely on us to reach any fire scene in the U.S.
Certified Fire Investigators
Certified Fire Investigators
Our investigators must be fully certified and undergo extensive training in customer service, report writing, and litigation support.
Evidence Management
Evidence Management
Our fire investigators are trained to secure evidence onsite and properly collect fire evidence that can be transported for volatile combustible materials testing.
Litigation Support
Litigation Support
Our fire investigators provide clear, unbiased, and professional testimony when necessary and are provided ongoing training as expert witnesses.
*”Average” is used to describe assignments without delays that can’t be anticipated or mitigated. These include, but are not limited to, lack of response by the onsite contact, weather, joint inspections, litigation, etc.
Fire Scenes We Assess
Our experts possess diverse industry experience expertise that ensures comprehensive support for a wide spectrum of fire-related claims.
- Residential
- Commercial
- Vehicle
- Industrial
- Specialty Equipment
