The Benefits of Working with National Fire Experts
National Fire Experts (NFE), a part of Alpine Intel, provides actionable intelligence to residential, commercial, industrial, vehicle, marine vessel, and specialty equipment fires with the highest degree of accuracy, consistency, and professionalism.
Actionable Reports
Our experts adhere to the National Fire Protection Association’s (NFPA) guidelines and are qualified to examine the evidence at any fire scene through our 11-step investigation.
Actionable Reports
While some fire origin and cause investigations may result in an “undetermined” or “unspecified” cause, we understand our clients require more clarity. When the cause is inconclusive, we identify the following:
- The most plausible cause of the fire
- Other plausible causes
- Recommended actions regarding each plausible cause
- Entities to notify if the carrier determines that a joint examination of the evidence is required
- The status of the evidence
We provide the most actionable origin and cause reports in the industry with an easy-to-read summary containing the most crucial details adjusters need.
Evidence Management
Our fire investigators are trained to secure evidence onsite and properly collect fire evidence for third-party volatile combustible materials testing. Loss Logistics* is available to recover larger pieces of evidence, including appliances, which they can transfer to one of Component Testing Laboratories’ (CTL) locations for testing and storage. Loss Logistics’ associates are trained in evidence handling and preservation.
*Component Testing Laboratories (CTL) and Loss Logistics are part of the Alpine Intel suite of services.
Evidence Management
The chain of custody is preserved and documented through every step of the evidence management process, preventing evidence spoliation.
Certified by Alpine Intel
Alpine Intel’s suite of services delivers the best – including its experts. Alpine Intel requires the investigators at National Fire Experts to be fully certified and to undergo extensive training in customer service, report writing, and litigation support. Each expert is either an International Association of Arson Investigators Certified Fire Investigator (IAAI-CFI) and/or a National Association of Fire Investigators Certified Fire and Explosion Investigator (NAFI-CFEI) and is licensed in one or more states.
Alpine Intel’s requirements are the gold standard, ensuring you have access to the most qualified fire experts in the nation.
Certified by Alpine Intel
Many of our experts have attained additional certifications such as:
- Certified Fire Protection Specialist (NFPA-CFPS)
- Certified Vehicle Fire Investigator (NAFI-CVFI)
- Certified Fire Investigator Instructor (NAFI-CFII)
- Motor Vehicle Endorsement (IAAI-CFEI(V))
- Certified Instructor (IAAI-CI)
- Fire Investigation Technician (IAAI-FIT)
- Evidence Collection Technician (IAAI-ECT)
A majority of our certified fire investigators have experience in public sector fire investigations or law enforcement.
Nationwide Coverage
National Fire Experts has a nationwide footprint, so carriers can rely on us to reach any fire scene in the U.S. Our average time to site is 2 business days for structural fires and 5 business days or fewer for vehicle/equipment fires, barring delays that cannot be anticipated or mitigated. This results in an average complete cycle time of 7 business days for structural fires and 10 business days for vehicle/equipment fires.
Nationwide Coverage
Our average time to site is 2 business days for structural fires and 5 business days for vehicle/equipment fires.
Litigation Support
Our investigators are provided ongoing training as expert witnesses.
Litigation Support
Our fire investigators provide clear, unbiased, and professional testimony when necessary and are provided ongoing training as expert witnesses. In concert with the Component Testing Laboratories and Loss Logistics, National Fire Experts assists our clients in identifying and investigating litigation potential.