Insurance professionals nationwide rely on National Fire Experts (NFE) to help them answer their complex and challenging questions about fire-related property loss.

Here’s what some of our customers have shared about their experience with NFE.

Tap the cards below for more information.

Great

“The fire investigator who assessed our recent fire scene was great! Thank you!”

Al, Adjuster

Very Professional

“The fire investigator was quick to respond, very professional, and provided beneficial information for my claim. The virtual walk-through was also handy when seeing the amount of damage and the areas of damage.”

Curtis, Claims Examiner

Excellent

“Excellent, timely service.”

Steven, Adjuster

Nice Perk

“I appreciate the use of 3D imaging on claims; this is a nice perk that some other companies don’t offer. I met with the fire investigator, and he was great to work with and knowledgeable.”

Kalli, Adjuster

Recommended

“NFE was recommended to me by one of its competitors.”

Sonia, Senior Adjuster

Nice Job

“The fire investigator did a nice job giving his verbal report per his inspection.”

Chris, Inside Property Adjuster

Stellar

“My experiences have been amazing thus far; the investigators and staff management have all been stellar.”

T, Commercial Claims

Great Vendor

“NFE continues to be a great vendor for our carrier.”

Mark, Sr. Field Claims Adjuster

3D Scanning

“NFE’s 3D scanning is huge. It helps us get a basis of the extent of the damages and determine our reserves.”

Marcus, Claims Specialist

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Donan Fire Investigation is now National Fire Experts.

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101 S. Tryon Street
Suite 3300
Charlotte, NC 28280

Partnership

National Fire Experts is part of the Alpine Intel Suite of Services.